Start in the SOOLRA app
Open a game from the built-in library after pairing. The app supports touch play as well as the SOOLRA controller.
Back to SOOLRA™ SOOLRA™ SUPPORT
Less setup.
More play.
Real product guides. Clear answers.
Everything you need to get your controller case ready for game time.
01 / START HERE
From box to Bluetooth.
Watch the guide, or jump straight to the step you need.
39 sec · English voice + captionsGray case for iPhone 16 Pro shown
Third-party game titles shown are demonstrations and are separate from the SOOLRA app’s built-in library.
Read the video transcript
Charge. “I did plug it in via USB, and it is charging. There’s a little indicator light to let you know it’s charging. Red means that it’s currently charging. Green means it’s fully charged.”
Pair. “Hold both Select and the Start button together until something flashes. And as you can see, it is flashing. SOOLRA Controller — it does show up. It connected pretty automatically.”
Fit. “We’ll slap this on. Fits very easily. We can slide this bottom piece on. Locks into place. And this is what the case looks like.”
Play. “Let’s actually remove this. Let’s see if it slides off. Slides off pretty easily. Let’s go into our SOOLRA emulator.”
The demonstration shows the controller section sliding off, turning around and attaching below the screen. A USB-C cable and phone are used for the demonstration; neither is included with the case.
You’ll need your compatible iPhone and a USB-C charging cable. The physical package contains one SOOLRA controller case; the phone and cable are not included. The SOOLRA app is downloaded separately.
02 / CHECK YOUR MODEL
The right case.
For your exact phone.
Find your model in Settings → General → About → Model Name. Match it to the model group on your SOOLRA order or packaging.
Standard modelsiPhone 13 / 14 / 15
Pro modelsiPhone 13 Pro / 14 Pro / 15 Pro
16 Pro modeliPhone 16 Pro
Three separate case sizes. These models do not fit Plus or Pro Max. Don’t choose by screen size alone.
Gray case for iPhone 16 Pro shown. Screen content is a demonstration.
03 / YOUR APP & GAMES
Pair the controller.
Pick your play.
Use the SOOLRA app for its retro library, saves, customization and adjustable play area. Other compatible controller-enabled games use their own apps.
Get SOOLRA on the App Store (opens in a new tab)Requires iOS 16.6 or later. Check the App Store for current requirements.
Make room for the controls
Use the app’s screen-resizing feature to position the play area above the controller.
Explore compatible games
Other games must support Bluetooth controllers. Availability, inputs and any purchases or subscriptions depend on the game.
04 / SEE IT IN ACTION
A closer look at play.
Short demonstrations of the real product. Press play when you’re ready.
Meet your controller case
32 sec · No audioSee the case in carry position, the lower section flip into play position and the physical controls in use. The demonstration also introduces supported landscape and bigger-screen play.
Landscape. Bigger screen.
14 sec · No audioFirst, a game is shown across the phone in landscape. Then, SOOLRA is used as the controller while gameplay appears on a TV. Game, app, device and display compatibility varies.
Want the full walkthrough?
Watch on YouTube · 11:39 (opens in a new tab)The extended product video covers unboxing, setup and gameplay. It reflects the product and app at the time of recording; use this page for current setup and fit guidance.
Product supplied for the original walkthrough. The quick start uses excerpts from that video. Third-party games shown in demonstrations are separate from the SOOLRA app’s built-in library. Phones, TVs and other accessories shown are not included with the case.
05 / QUICK ANSWERS
Let’s get you
back to play.
A few checks solve the most common setup questions. Still stuck? We’re here to help.
Contact SOOLRAMy controller does not appear in Bluetooth. What should I try?
Charge the controller first. Keep it near your iPhone, turn on Bluetooth in Settings, then hold Select and Start together until the indicator flashes. Look for SOOLRA Controller in the device list. If it still does not appear, tell us your exact phone model, iOS version and what the indicator is doing.
It is connected, but the buttons do not work in my game.
Check that your game supports Bluetooth controllers and whether it has a controller setting. Open the game after pairing and try a title in the SOOLRA app to help identify whether the issue is specific to one game. Controls and supported inputs vary by game and software version. If you contact us, include the game name and which controls do not respond.
How do I know the controller is charging?
Connect a USB-C charging cable to the controller’s USB-C port. The indicator is red while charging and green when fully charged. The cable is not included. If the indicator does not light, check that the cable and power source work and that the connection is secure. Send us a description of the indicator behavior if you still need help.
Does the controller battery charge my phone?
No. The rechargeable battery powers the controller. SOOLRA is not a battery case or a power bank. Your phone and the controller are charged separately.
The case does not fit my phone. What should I check?
Check your exact model in Settings → General → About → Model Name, then compare it with the model group on your SOOLRA order or packaging. Standard, Pro and Pro Max are different. Do not force a case that does not fit. Share your phone model and SOOLRA model with our support team.
The play area sits behind the controller. Can I adjust it?
The SOOLRA app supports screen resizing. Adjust the play area in the app to suit the controller’s position. Other games use their own screen layouts and may not offer the same adjustment.
Can I import my own retro games?
The SOOLRA app supports compatible NES and GBA files that you lawfully own or are authorized to use. Compatibility depends on the file and app version. Additional imported games are separate from the app’s built-in library.
Can I use SOOLRA with a television?
The video shows a compatible bigger-screen setup with SOOLRA as the controller. Your game, app, phone and display must support the chosen setup. The case does not add TV output to an unsupported app or device. For help, include your phone, TV model, game and how you connect the display.
Where do I get help with an order, return or warranty?
For an Amazon order, start with Your Orders for delivery, cancellation and return options. For product or warranty help, contact SOOLRA below and include your order source, order number and the issue. See our Product Policies for the applicable terms.
06 / WE’RE HERE TO HELP
Your exact iPhone model, iOS and app version, order source and a description of what happened help us understand the issue. You can also email info@soolra.com.